Rebuilding Roof Gables
We were very impressed with the timeliness and quality of work provided on this job. We actually had some of our neighbours asking if the guys were here as the property was left in tip top shape. No waste, garbage scraps, or anything to indicate that they spent two days on our front yard and roof. They actually commented that they looked better than the original builder gables and that this is how the builder should have put them together. We have already contacted this company to come back in and do some renovations inside the house. In my opinion repeat business is the finest compliment you can give a company you deal with. We look forward to working with them again and feel very confident the next job will give us the same satisfaction as the last.
I hired Touchwood Custom Solutions ltd to give me a price on upgrading my bathroom. I was very pleased with the job from start to finish. Mike arrived as promised and we reviewed my budget and preferences, he was reliable, punctual and true to his quote on pricing. I was pleased that I went with them as the quality craftsmanship spoke for itself. He was tidy when working, respectful of my family’s needs and surpassed my expectations as far as time frame to getting the job done. Attention to details are very important to me so I appreciate that he never cut corners, or compromised on quality. I have gotten many compliments from friends and family on our new "spa retreat" and would definitely refer him to my own friends and family for a job well done.
I would recommend Touchwood to anyone.
Michael was always courteous and professional. The project was completed on time. I was nice to have him to take time from his schedule to pass by after the job - to ensure everything was completed correctly - and our issue had been fixed.
I have hired Michael for two projects, and with both projects I have been extremely satisfied. He is highly professional in all his dealings and especially in his work.Nowadays, young entrepreneurs take clients for granted, but not Michael. He inspire trust, and a well-deserved one. So, I would recommend you give him a call for your needs, you won't be disappointed.
Michael completed our partially finished basement. I called him to give an estimate and he was very prompt in coming over to survey the job. His quote was very thorough and detailed. He pointed out issues with the basement that needed to be resolved (ie. electrical junction boxes), and offered to include his electrician in with the quote. In his quote he stated the project would be complete in 5 days, and Michael was complete in 5 days. He was very courteous and polite, and took the time to explain what he was doing. He made recommendations and included them at no additional charge. What was very impressive was that he called 1 week after completion to ensure we were happy and if he needed to come back for any touch ups. I would recommend Michael for any job, and will call him again.
Extensive RenovationsI utilized Mike/Touchwood for extensive renovations to my house when another contractor let me down by failing show up or respond to my calls. Mike and his team were efficient and worked well with other contractors I had on site. I have since used Mike for several other smaller jobs and will continue to do so as the work is always done as I expected on-time and on budget. I have no issues recommending Mike and Touchwood for any job big or small.
Flooring RenovationsWe have used Michael (Touchwood Custom Solutions ltd) for two floors that we had upgraded in our house, He was prompt and the jobs were done in the amount of time that he stated, We will be calling Michael/Touchwood for our future renovation projects. I feel comfortable recommending him for any projects that you need.
We hired Touchwood Custom Solutions ltd after looking at another job they had done and what the people who had hired them said about them. We had our kitchen cupboards and counter and back wall and flooring removed and then a new kitchen put in and laminate flooring going from the kitchen through the hall and down our front stairs to the landing. They did an excellent job and even went beyond what they were to do by moving the fridge and a hutch out of our kitchen. We called Michael when we went to look at cupboards, flooring and he came and met us at the stores and was the one who even went and picked up our flooring in his truck to save us the expense of having it delivered. They were here every day for the first 7 days and took all the refuse to the dump and vacuumed and cleaned up before they left, often late into the evening.
We would recommend Touchwood to anyone who has a small job that needs to be done to an extensive job.
To be honest, we would have left home for the time the job took and just given Michael the keys :)
Addition and Basement Apartment
Michael Cragg/Touchwood Custom Solutions ltd worked on an addition/basement apartment for us ($40-50K). He took over the job from another contractor who had completely "messed up" the start of the project. There were many mistakes from the original contractor that Touchwood had to correct and work around that continually added to time & materials required. Michael was very considerate of our situation and absorbed many of the cost overruns as we were out of money. He took on our project with vigor and the majority of the work was completed in good time to a good standard of workmanship.
The end of the project wasn't entirely smooth, but it was understandable. There was a limited amount of work required to finish the job, largely by sub-trades, and it took quite a while to get the work completed. We had no more money available to pay Michael, and Touchwood definitely did not make money on our job. Michael was trying to secure other work, and sign snow plowing contracts, and our project did slip in his priorities.
I would feel comfortable recommending Touchwood for small to medium sized jobs.